Privacy Policy

1. Introduction Welcome to the official website of iKinetic. We specialize in designing and selling furniture control electronic products, such as wireless switches and controllers. We are committed to protecting and respecting your privacy while you use our WooCommerce built independent site. This Privacy Policy (hereinafter referred to as “the Policy”) details how we handle your personal information, including the collection, use, sharing, and protection of your information. 2. Information We Collect and Its Purpose Personal Identification Information:

  • Registration and Account Management: When you register an account on our website, we may collect your name, email address, mailing address, telephone number, etc.
  • Order Processing: To process your order, we may require your contact information, payment details, and purchase history.

Transaction Information:

  • We record your purchase history and service usage to facilitate customer support and process returns or exchanges.

Technical and Access Information:

  • When you visit our website, we may automatically collect information such as your IP address, browser type, access times, and pages visited. This helps us analyze site usage and improve our service quality.

3. Use of Information

  • Order Processing and Service Provision: We use your information to process orders, provide purchased products or services, and conduct customer support.
  • Marketing and Communication: We may use your information to send you information about new products, special offers, or other information that you might be interested in. You can opt-out of receiving our marketing communications at any time.
  • Service Improvement: We analyze the collected information to improve our website, products, and services, and provide a more personalized user experience.

4. Sharing and Disclosure of Information

  • Third-Party Service Providers: To operate the website and provide services (such as payment processing, logistics, and mailing services), we may need to share some of your information with third-party service providers. We only work with service providers who commit to protecting personal information.
  • Legal Requirements: We may disclose your information when required by law, legal processes, litigation, or requests from public and government authorities.

5. Data Security We take various security measures to protect your personal information, including encrypting data transmission and protecting data integrity at physical, technical, and administrative levels. However, please note that no security measures are completely infallible. 6. Your Rights You have the right to access, correct, or delete your personal information, as well as restrict or object to our processing of +86 755 2764 2829